Kingsley LAW
Biomedical Science Student
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Warehouse Management
DHL-SF Supply Chain
06.2024 - 04.2025
- Oversaw the implementation of new warehouse management systems, improving accuracy in inventory tracking and reducing order processing times.
- Expedited order processing times through proficient use of warehouse management software and technology tools.
- Enhanced order tracking accuracy, meticulously updating warehouse management system.
- Supported warehouse management system implementation, updating location data accurately to facilitate seamless adoption of new processes.
Music Video Actor
THE ONCE
03.2025 - 03.2025
- Developed strong memorization skills for quick mastery of scripts, enabling efficient preparation for auditions and performances.
- Collaborated with directors and fellow actors to develop engaging character portrayals for stage and screen.
- Traveled to set locations to complete onsite filming.
- Pursued continuous professional development through participation in acting classes and training programs, honing performance abilities.
Associate Helper
Redress
04.2024 - 01.2025
- Organised and assisted VIP events
- Followed supervisor instructions to complete tasks on time.
- Performed manual labor and random jobs to help teams accomplish goals.
Bartender/Backhouse Helper
K11-PassageN
05.2023 - 10.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Model
Constant
11.2023 - 12.2023
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
Ground Handling
Airport
05.2023 - 07.2023
- Collaborated closely with external vendors for efficient management of catering services, ground handling support, and other essential resources.
- Achieved timely flight departures through effective management of ground handling services, including baggage handling, fueling, and cabin cleaning.
Model
Valentino
11.2022 - 12.2022
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
- Gained exposure for smaller businesses by modeling for local boutiques and designers, ultimately increasing their sales.
Skills
Effective Multitasking
Flexible Problem Solving
Collaborative Problem Solving
Customer service
Problem-solving
Product knowledge
Active listening
Complaint resolution
Adaptability and flexibility
Certificates Courses
Associate Instructor of adventure
Timeline
Music Video Actor
THE ONCE
03.2025 - 03.2025
Warehouse Management
DHL-SF Supply Chain
06.2024 - 04.2025
Associate Helper
Redress
04.2024 - 01.2025
Model
Constant
11.2023 - 12.2023
Bartender/Backhouse Helper
K11-PassageN
05.2023 - 10.2024
Ground Handling
Airport
05.2023 - 07.2023
Model
Valentino
11.2022 - 12.2022