Shuk Hing Kwok
Hong Kong
Summary
Proactive Purchasing Manager helping businesses meet fulfillment obligations through reliable vendor partnerships and streamlined ordering processes. Performs detailed research in supplier selection, sourcing and value assessment to form best overall strategy for long-term gain. Manages purchasing budget to determine feasibility of contracts and exceed savings goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Merchandise Manager
Li & Fung (Trading) Limited
, Hong Kong
03.2011 - Current
- Used coordination and planning skills to achieve results according to schedule.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked closely with Divisional Merchandise Manager to maintain optimum levels of communication to effectively and efficiently complete projects.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Managed on-site evaluations, internal audits and customer surveys.
- Participated in team-building activities to enhance working relationships.
- Increased customer satisfaction by resolving handbags issues.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Senior Merchandiser
Frangi Asia Ltd
, Hong Kong
01.2009 - 02.2011
- Interviewed and worked closely with vendors to acquire and develop desired products.
- Planned and coordinated product availability for advertising and promotion purposes.
- Inspected merchandise for quality.
- Negotiated prices for confirmed item with vendor.
- Established strong vendor relationships to maintain and support business.
Senior Merchandiser
Li & Fung (Trading) Ltd
, Hong Kong
07.2002 - 11.2008
- Interviewed and worked closely with vendors to acquire and develop desired products.
- Inspected merchandise for quality.
- Negotiated prices, discount terms and transportation arrangements.
- Established strong vendor relationships to maintain and support business.
- Tracked and recapped key item performance.
- Anticipated consumer buying patterns to create purchase plan.
Junior Secretry
Sunflower Mercantile HK Limited
, Hong Kong
07.2000 - 05.2002
- Worked flexible hours; night, weekend, and holiday shifts.
- Drove operational improvements which resulted in savings and improved profit margins.
- Developed team communications and information for meetings.
- Used coordination and planning skills to achieve results according to schedule.
- Increased customer satisfaction by resolving hat issues.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Monitored company inventory to keep stock levels and databases updated.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
Secretary
The Hong Kong Institute of Vocational Education
Hong Kong06.2000
High School Diploma -
STAF Tam Pak Yu College
Hong Kong06.1997
Skills
- Vendor sourcing
- Trend Analysis
- Process Development
- Strategic planning
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Reporting knowledge
Timeline
Merchandise Manager
Li & Fung (Trading) Limited
03.2011 - Current
Senior Merchandiser
Frangi Asia Ltd
01.2009 - 02.2011
Senior Merchandiser
Li & Fung (Trading) Ltd
07.2002 - 11.2008
Junior Secretry
Sunflower Mercantile HK Limited
07.2000 - 05.2002
Secretary
The Hong Kong Institute of Vocational Education
High School Diploma -
STAF Tam Pak Yu College